Legal
Privacy policy
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What Home Run does
Home Run helps families coordinate meals, groceries, school tasks, reminders, care records, documents, calendars, and family updates. To provide those features, the service may process information you choose to enter, upload, connect, or ask Home Run to remember.
Because family coordination can involve sensitive household context, we design the product around private household spaces, intentional sharing, and clear controls.
Information we collect
- Account and contact information, such as name, email address, phone number, family or household membership, and support messages.
- Household content you provide, such as family chat messages, tasks, reminders, meal preferences, grocery lists, calendar details, documents, care notes, prescriptions, school information, and other files or records you choose to store or use with Home Run.
- Usage and device information, such as app interactions, feature usage, device type, browser, approximate location derived from network information, crash logs, diagnostics, and security logs.
- Connected-service information, if you choose to connect third-party calendars, documents, email, shopping, health, or school services. The data we receive depends on the permissions you grant.
How we use information
- Provide, personalize, secure, and improve Home Run.
- Understand requests, create plans, assign reminders, organize household records, and share updates with the right household members.
- Respond to support requests, diagnose issues, prevent abuse, enforce our terms, and comply with legal obligations.
- Develop and improve Home Run’s features and functionality. We do not use raw or derived user data obtained through Google Workspace or Google Photos APIs—including aggregated or anonymized data—to train, develop, or improve generalized AI or machine-learning models. We do not sell your family content.
AI processing
Home Run uses AI systems to interpret requests, summarize household context, retrieve relevant information, and suggest or create actions. AI output can be imperfect, so important reminders, medical details, school deadlines, and purchases should be reviewed by a responsible adult.
We may send the minimum necessary context to trusted infrastructure providers that help operate AI, storage, security, analytics, messaging, and support systems. Those providers are required to process information only for authorized purposes.
Google API Data and Limited Use
When you connect your Google Calendar, Home Run uses the data you authorize us to access to provide calendar synchronization, search, and AI-assisted scheduling and organization. Relevant calendar information may be processed by third-party AI service providers to deliver these features.
When you connect your Gmail account, Home Run uses the Gmail data you authorize us to access to check new emails against the rules you write, show the emails your rules allow in your private Mailbox, create reminders and tasks from them, and draft, send or organize email when you ask. Relevant email content may be processed by third-party AI service providers to deliver these features.
We do not permit these providers to use raw or derived Google API user data—including aggregated or anonymized data—to train, develop, or improve generalized AI or machine-learning models. We use applicable contractual protections and service configurations to restrict such processing.
Home Run’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Our use of raw or derived data received from Google Workspace APIs will also adhere to the Google Workspace API User Data and Developer Policy, including its Limited Use requirements.
Connected email accounts (including Gmail)
If you choose to connect an email account, such as Gmail, Home Run accesses it only to provide the Mailbox features you turn on.
What we access. With your permission, Home Run can read message details (sender, recipients, subject, a short preview, labels and attachment names) and, for emails your rules allow, the message text and attachments. Home Run can also save drafts, send email you ask it to send, and organize messages (star, label, archive, move to Trash). Home Run never permanently deletes your messages; it moves them to Trash. The only thing it deletes is a draft it saved for you, when you discard that draft.
How we use it.
- To check new emails against the rules you write and decide which ones Home Run may read. This check uses message details and, when a rule needs it, the first part of the message text.
- To show emails your rules allow in your private Mailbox, create reminders and tasks from them, and answer your questions about them.
- To send, draft or organize email only when you ask.
AI processing. To apply your rules and help you with emails, Home Run sends the minimum necessary email content to third-party AI model providers, which process it on our behalf under zero-data-retention terms.
How we protect it. Gmail data is sent only over encrypted connections (HTTPS) between Google, Home Run, your device and our AI providers. Account credentials and stored message details are encrypted at rest. Access to Gmail data is limited to the Home Run systems that provide these features, and people at Home Run read email only in the cases listed under “Limits on use”.
Storage and retention. Credentials for your email account are stored encrypted. Message details used for your rules are stored encrypted for up to 180 days, and records of rule checks for up to 30 days. Email text is cached, encrypted, for a few minutes. Emails your rules allow, and what Home Run creates from them (Mailbox items, reminders, tasks and imported attachments), stay in your Home Run account until you delete them or your account. Records of actions Home Run took in your mailbox are kept for up to one year.
Sharing. We do not sell email data or use it for advertising. We share it only with service providers that help us run Home Run (such as hosting and AI processing), when required by law, or with your consent. These limits apply to raw Gmail data and to any aggregated or anonymized data derived from it.
Limits on use. We do not use Gmail data to develop, improve or train generalized AI or machine-learning models. People at Home Run do not read your email unless you ask us to for specific messages, it is needed for security purposes such as investigating abuse, it is required by law, or the data is aggregated and anonymized for internal operations. Our use of Gmail data also follows “Google API Data and Limited Use” above.
Your choices. You can disconnect an email account at any time in Home Run (Mailbox › Connected mailboxes) or remove Home Run’s access in your Google Account (Security › Your connections to third-party apps & services). When you disconnect, Home Run revokes its access, deletes the stored credentials, and deletes the message details it stored within 7 days. Deleting your Home Run account also disconnects your email accounts.
Sharing and household controls
- Information may be visible to members of your household space based on the roles, permissions, and product settings you choose.
- We may share information with service providers, legal authorities when required, or in connection with a business transfer such as a merger, acquisition, financing, or sale of assets.
- We do not sell personal information, and we do not share family content with advertisers for cross-context behavioral advertising.
Security and retention
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, and alteration. No system is perfectly secure, but privacy and security are core product requirements for Home Run.
We keep information for as long as needed to provide the service, comply with law, resolve disputes, maintain security, and support legitimate business purposes. You may request deletion of eligible account data, subject to legal and operational limits.
Your choices
You can update account information, adjust household sharing, disconnect integrations, delete certain content, or contact us about access, correction, export, or deletion requests.
Depending on where you live, you may have additional privacy rights. We will respond to valid requests in accordance with applicable law.
Children and families
Home Run is designed for family coordination, but it should be managed by a parent, guardian, or responsible adult where children are involved. Do not allow children to submit sensitive information without appropriate supervision and consent.
Changes to this policy
We may update this Privacy Policy as Home Run evolves. If changes are material, we will provide notice through the product, website, or another appropriate channel.
Contact
Questions about this policy can be sent through the Contact us page or by emailing [email protected].